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  • May 09, 19
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the supplier/factory's role during an preshipment inspection


For a smooth inspection on-site, we need the factory to cooperate, assist, and work closely with the inspector to complete the job. The inspector is on behalf of the customer, and also to help the factory re-comfirm their quality. The inspection day for a Quality Inspector is normally quite lengthy, however, the time spent in the factory is limited: from 4-6 hours/man-day on average: The inspectors have to travel to the factory and back, prepare materials and write reports etc.


It is a sufficient amount of time to perform the inspection only if it has been subject to adequate preparation by both the QC inspector and the factory. What is the factory role during an onsite inspection?

inspection services

What is the factory role during an third party inspection?

Manpower to help the Quality Inspector

The Quality Inspector needs manpower in order to proceed with the random inspection within the limited amount of time available. The factory manpower is required to:

  • Escort the inspector during the inspection;
  • Help carry the randomly selected export cartons from the warehouse to the inspection room/area;
  • Unpack the goods that the inspector arbitrarily selects from the selected export cartons;
  • Assist the inspector in weighing, measuring, testing etc;
  • Repack the goods after the final QC Check.

The factory workers assistance ensure that the Quality Inspector focuses on his main job: testing, measureing, comparing, identifying defects and non-conformities.

Working space for the Quality inspector

To select the cartons indiscriminately, they should be located in a wide area where the QC can see all of them and easily select the cartons randomly. Also, the room for inspection should be large enough, well-lit and clean. The factory is responsible for preparing the working environment accordingly and well in advance, so that the Quality Inspector focuses on his main job smoothly without losing time.

Equipment for testing

During an QC inspection, the products should be tested. Both basic and small equipment are usually brought by the inspector, but most of the equipment required for testing should be provided by the factory. The factoryThe inspection day for a Quality Inspector is normally very long however, the time spent in the factory is limited: 4-6 hours on average. It is a sufficient amount of time to perform the inspection only if it has been subject to adequate preparation by both the inspector and the factory. What is the factory role during an inspection?

Defective products

The inspector will isolate the defective products, it is highly recommend the factory records the problem, rework and replace them before packing again.

Bribery Issues

Firstly the final inspection does not exampt the factory for their due responsibilities to their whole shipment, the inspection company will only hold responsible for the customers independly.

This is one of the primary concerns while sending a quality inspector to inspect the goods. There is the risk that the inspector or the factory will attempt to seek out some extra money in exchange for a good inspection result. Factories should be clearly informed on the rules without leaving anything open for interpretation: no money should be given to the inspector and in the event bribery is initiated by the inspector, the factory's role is to immediately inform the third party inspection company or the operation managers (in cases involving internal QC departments).


Most supplier are aware of their roles, because they have clients doing inspections before. and it is highly recommended one be precise and outline each of the supplier's responsibilities, in writing, before the inspection date. It is even better if the supplier approves them in writting prior to the inspection. It will offer clarification, eliminate confusion and reduce the risk of the quality inspector having to disagreement with the factory on the day of the inspection. It ensures the best conditions possible.


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